Course curriculum

  • 1
    Welcome to the course!
    • Welcome
    • Welcome to Coaching 101
  • 2
    What is Coaching
    • What is Coaching?
    • What Coaching Isn't
    • What Coaching Isn't
    • What Coaching Is
    • What Coaching Is
    • Types of Coaching
    • What is Coaching?
  • 3
    Understanding Your Client
    • Understanding Your Client
    • Introduction to H.E.R.O.
    • The H.E.R.O. System
    • 'H' is for Hustler
    • 'E' is for Emotional
    • 'R' is for Reasoning
    • 'O' is for Organized
    • The Person Who Relates to the Most People on THEIR Terms Wins
    • Using the H.E.R.O. System in your life.
    • The Four Stages of Coping with Problems
    • Getting the Whole Story
    • Discovering Their 'Why'
    • What is YOUR why?
    • Understanding Your Client
  • 4
    Understanding Your Client's Situation
    • Understanding Your Client's Situation
    • The Importance of Listening
    • Listen to Understand
    • How good of a listener are you?
    • The Importance of Asking Great Questions
    • Become Great at Asking Questions
    • Your Top Ten Coaching Questions
    • What is Value Gap?
    • Develop a 'Value Gap'
    • Understanding Your Client's Situation
  • 5
    Keeping Your Clients Accountable and Responsible
    • The Importance of Accountability
    • Keeping Your Clients Accountable and Responsible
    • Setting Standards and Expectations
    • Setting Standards and Expectations
    • Creating Actionable Plans
    • Goal Setting
    • What's your C.C.M.P.?
    • Developing an Action Plan
    • Giving Clear Instructions on Completing Tasks
    • Keeping Your Clients Accountable and Responsible
  • 6
    Measuring Your Client's Success
    • Measuring Your Client's Success
    • The Importance of Measuring Your Client's Success
    • The Intake Form
    • Pre- and Post-tests
    • Q&A Sessions
    • Appointment Notes
    • Appointment Notes Sample
    • Progress Tracking System
    • Moving Your Client to a Maintenance Program
    • Measuring Your Client's Success
  • 7
    The Business of Coaching
    • The Business of Coaching
    • Getting New Clients
    • Getting Referrals
    • Billing Clients
    • Mindset of a Business Owner
    • The Business of Coaching